If your license is activated to a physical iLok 2/3 dongle, the only thing you need to do is connect your iLok dongle to your new computer and install the latest version of the iLok License Manager. If your All Access Pass (or Fresh Air) license is activated via iLok Cloud, this means your iLok Cloud session is still open on your previous computer. Install the latest version of the iLok License Manager if you haven't already, then log in with your iLok ID and open an iLok Cloud session: We don't offer Machine ID (computer) activations, so nothing is lost on your previous machine. If your previous machine no longer works, or you can't access it, this isn't an issue at all, as you don't need access to it to reactivate your licenses. These product are known to interfere with the installation and operation of our components.Īfter uninstalling the current version of iLok License Manager reboot the system and then run the newly downloaded iLok License Manager installer.If you've purchased a new computer and want to move your licenses to your new computer, please note that Slate Digital licenses can't be activated to your computer, so depending on your activation method, you just need to complete a couple steps. AVG, Avast, McAfee, Norton, etc.) before continuing with installation. Make sure to uninstall all anti-virus and security file-monitoring software (i.e. This is the reason there is no download link because the script they sent me would be no use to you. If you are trying to get your license onto your key itself, you must use the ilok manager. The script should be deleted once this issue has been resolved. SaRa install not working sorry we cant run the support. On a Mac, please use the "Uninstall License Support” script included in the License Support/iLok License Manager installer to uninstall. Using it to try to resolve another issue may cause undesirable results with your licenses and the iLok License Manager application. On a PC, please use Add/Remove Programs in your control panel to uninstall "PACE License Support.". The first step is to download a fresh copy of the installer from, making sure you delete any old copies of this installer that may also be in your Downloads folder. To perform a fresh install, you will need to uninstall the current iLok License Manager from your computer. The latest version of the iLok License Manager is available for download from the iLok License Manager tab on. Please perform a fresh install of the latest version of the iLok License Manager. Hope you figure it out! Here's what iLok support sent me (the one thing I did differently was deleting all the previous installers from my downloads/computer): r/MixClub /r/ListenToThis /r/Music /r/RadioReddit /r/LearnMusic /r/Reasoners /r/AudioPost /r/GameAudio /r/RateMyAudio /r/StudioPorn /r/SFXLibraries Pro Tools Operating System Compatibility ChartĬomputer Optimization and Troubleshooting Guides - Mac and Windows Pro Tools product line feature set comparison As the site guidelines and their notices tell you, be sure to read the sub rules before participating Feature/Sticky Post Schedule DayĬontent Creation Station - for Evals and Self-Promotion Whether it is yours or theirs, there are no allowable exceptions or appealable circumstances. This app has worked fine for seven years but now I can't even login to use it at all. 10 days ago, the application called iLok License Manager started saying 'Online Access Unavailable' when I run the app. Going there in any way at all will result in an irrevocable ban. One app refuses to connect online iLok License Manager refuses to connect online. Piracy / Crack / Hack discussion is not allowed. Provide the version of Pro Tools, the operating system, the error number, hardware involved, and what you have tried. The post title should only be a very short / concise description of the problem. If you are given given an error number, add it to the front of the post titleĭo not make sensationalized post titles like stating you need help (all posters do and it is not truly informative), urgency (it's always urgent), all caps, or excessive punctuation. Everyone is welcome, from industry veterans to bedroom engineers.īe sure to check out our wiki pages for more information regarding Pro Tools links to shortcuts, FAQs, Guides and Tutorials, Plugins and more. Subreddit Info and Rules Pro Tools Shortcuts Production & Engineering Subreddits FAQ Guides and Tutorials PlugIns r/ProTools on Discord About r/ProTools
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